| Plan Name | Pay-as-you-Go | Managed IT & Cybersecurity (Basic Tier) | Managed IT & Advanced Cybersecurity (Advanced Tier) | Co-Managed IT Support |
| Best For | Occasional IT help | SMBs needing full IT + basic security | Businesses needing compliance & advanced security | IT teams needing extra support |
| Support Availability | On-Demand | 24/7 Helpdesk + Monitoring | 24/7 Helpdesk + Monitoring | Shared with Internal Team |
| Response Time | As Available | ⏱️ 30 Minutes Guaranteed | ⏱️ 30 Minutes Guaranteed | ⏱️ 30 Minutes Guaranteed |
| Endpoint Protection | Optional Add-on | Basic AV/EDR | Advanced AV/EDR + MDR | Included |
| Network Security | Optional Add-on | Email Filtering + Patch Management | SIEM, Firewall Mgmt, Vulnerability Scanning | Optional or Shared |
| Cybersecurity Compliance | None | Security Training + Monthly Reporting | GRC Guidance + Policy Templates (HIPAA, NIST) | Compliance Support |
| Strategic Consulting (vCIO/vCISO) | No | Optional | Included | Included |
| Tool Access (RMM, Ticketing, Docs) | No | Included | Included | Shared Access |
| Onboarding Fees | None | ✅ None | ✅ None | ✅ None |
| Flat Monthly Pricing | ❌ Hourly Billing | ✅ Predictable Budget | ✅ Predictable Budget | ✅ Predictable Budget |
| Add-On Options | All Available | Microsoft 365, BDR, VoIP | Compliance Audits, Pen Testing, Cloud Migrations | Strategic Projects, Overflow |
Additional Business Solutions and Services
VoIP
✓
Business Phone System
✓
Business Messaging
✓
Remote work capabilities
✓
Mobile and desktop applications
✓
App integrations
✓
Shared Mailbox
✓
Easy Configurations
Audits & Assessments
✓
IT Assessment
✓
Vulnerability Assessment
✓
Pentesting Audits
✓
Compliance: SOC2, CMMC, HIPPA, Safe Gaurd Rules, SEC compliances
Cyber Insurance
✓
Cyber insurance through our partners allows:
✓
Compliances linked to reducing costs
✓
With Edge Secure cyber security package, Cyber security framework implementation even if no regulators are needed!