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Managed AI Services

Business AI Without Giving Up Control of Your Data.

Edge Secure helps businesses deploy and manage AI for employees while maintaining control over sensitive information, approved AI services, employee access, security, and governance. AI requests can be processed locally where appropriate. Sensitive data can be protected before approved cloud AI is used. Company AI access is managed through a controlled environment.

Private AI Processing

Local inference where appropriate

Sensitive Data Protection

Configured controls before cloud processing

Approved Cloud AI Access

Organizational control over AI services

Managed Security and Governance

Identity, logging, and policy management

The Business Reality

Your employees are going to use AI. The question is whether you control it.

Most organizations are caught between two uncomfortable choices.

Block AI completely

Blocking access to AI tools can reduce productivity and encourage employees to find workarounds on personal devices and accounts the organization cannot see or control.

Allow unrestricted AI

Employees may copy confidential client information, financial records, proprietary data, or regulated information into unapproved AI services without organizational visibility or control.

Manage AI

Edge Secure provides a controlled path. Businesses can give employees genuinely useful AI capabilities while applying security, data protection, identity controls, approved services, and governance.

Shadow AI

AI applications employees use without organizational approval, management, or visibility.

Shadow AI includes personal ChatGPT accounts, browser-based AI tools, and AI features embedded in unapproved applications. When employees use personal AI accounts, the organization has no access controls, no data-protection policies, no usage logging, and no way to revoke access when they leave. Managed AI addresses shadow AI by providing a governed environment employees can actually use.

The Difference

Unmanaged AI vs. Managed AI

Unmanaged AI

Employee uses a personal AI account
Company information submitted directly to the AI provider
No organizational access controls
No visibility into what is submitted
No data-protection policies in place
No company-controlled knowledge
Employee offboarding does not affect AI access

Personal accounts, unapproved services, and uncontrolled data submissions create risks the organization cannot see.

Edge Secure Managed AI

Employee accesses a company-controlled AI environment
Identity verified before access is granted
Approved services defined by organizational policy
Sensitive data protection configured before external processing
Local AI processing where appropriate
Approved company knowledge available where configured
AI access removed as part of standard offboarding

Organization-controlled access, approved services, data protection, and governance visibility.

Real Business Use

One AI Workspace. Real Business Work.

Managed AI is not just about privacy controls. It gives employees a genuinely useful AI environment for real work.

Writing and Communication

  • Email drafting and editing
  • Reports and proposals
  • Internal communications
  • Documentation and procedures

Document Summarization

  • Policies and procedures
  • Reports and contracts
  • Internal documentation
  • Reference material

Internal Knowledge

  • Company procedure lookup
  • Policy and standard reference
  • Technical documentation search
  • Approved knowledge bases

Research Assistance

  • Business research and synthesis
  • Competitive and market research
  • Background on topics and concepts
  • Summarizing external content

Analysis Support

  • Summarizing data and findings
  • Comparing information sets
  • Identifying patterns in documents
  • Drafting analysis and findings

Specialized AI Assistants

  • Department-specific AI access
  • IT and operations assistance
  • Policy and procedure assistant
  • Workflow support for defined tasks

AI outputs may be inaccurate or incomplete. Human review is required for consequential decisions.

Flexible Architecture

Local When Privacy Matters. Cloud When Capability Matters.

Not every AI request needs to leave the organization. Managed AI can use locally operated AI for appropriate workloads while allowing approved cloud AI services to handle tasks that require additional capabilities. The organization controls which path is used and under what conditions.

Local AI Processing

AI inference runs on infrastructure in your environment. Queries do not leave the organization for these workloads. Appropriate for sensitive internal knowledge, procedure lookup, document Q&A, and drafting where data isolation is a priority.

  • Query processing stays within the organization
  • No external provider involved
  • Approved company knowledge integration
  • Logging and governance maintained internally

Approved Cloud AI Processing

For tasks that benefit from the full capability of leading cloud AI services, Managed AI can route requests through approved providers with data-protection controls applied first. The organization decides which services are approved and what can be submitted.

  • Access to powerful approved cloud AI capabilities
  • Data-protection controls applied before submission
  • Organization-approved providers only
  • Usage logging maintained

The value is controlled choice: organizations can balance privacy, capability, performance, governance, and business requirements rather than accepting a single fixed configuration.

Architecture

How Managed AI Works

01

Define the use case

Agree the business task, approved data, and success criteria before deployment.

02

Evaluate a pilot

Choose private, approved cloud, or hybrid processing and test outputs with authorized users. RAG retrieves documents at query time; it does not train the model.

03

Review and maintain

Document scope, provider terms, responsibilities, and human review. Reassess performance and risks as business requirements change.

Managed Service

AI as a Managed Business System

Managed AI is an ongoing managed service, not a one-time deployment. Edge Secure maintains and operates the environment so the organization does not have to manage the underlying infrastructure alone.

User Access

Account provisioning, permissions configuration, and offboarding when employees leave.

Approved AI Services

Managing which AI services are approved and accessible within the organizational environment.

Data Protection Policies

Configuring and maintaining sensitive-data detection and protection controls.

Local AI Infrastructure

Managing local AI processing environments where included in the deployment.

Security Monitoring

Monitoring relevant security events and AI environment health.

Company Knowledge

Managing approved knowledge integrations, updates, and access controls.

Logging and Governance

Supporting organizational AI oversight and usage visibility.

Updates and Support

Maintaining supported components and providing technical assistance for the environment.

Industry Applications

Managed AI for the Way Your Business Actually Works

AI use cases are specific to how each business operates. These examples reflect the industries Edge Secure serves.

Wealth Management Industry Page →

Managed AI for Wealth Management

  • Internal policy and procedure search
  • Business research and document summarization
  • Communication drafting with controlled data handling
  • Internal knowledge access for staff
  • Document review assistance

Important note

AI-generated content for client-facing financial advice should be reviewed by a qualified advisor before use.

Security and Governance

Security and Governance Built Around AI

Edge Secure approaches Managed AI with the same security discipline applied to the rest of a client's technology environment.

Identity

Who is allowed to use AI?

User authentication, role-based access, and integration with existing identity management.

Data

What information can be processed?

Data-protection policies, sensitive data categories, and approved data sources for knowledge integration.

Models

Which AI services are approved?

Organizational control over which local and cloud AI services employees can access.

Routing

Local vs. external AI?

Configurable rules governing when requests are processed locally versus sent to approved cloud services.

Knowledge Access

What internal knowledge is available?

Department and role-specific knowledge access based on organizational permissions.

Logging

What activity is recorded?

Usage logging, security event recording, and governance visibility for organizational oversight.

Administration

Who can change AI policies?

Administrative controls governing who can modify AI access, approved services, and data policies.

Incident Response

How is access restricted if needed?

Ability to disable or restrict AI access, integrations, or services as part of incident response.

Implementation

From AI Experimentation to Managed AI

Adoption is deliberate and controlled. Edge Secure implements Managed AI as a structured process, not a one-day installation.

01

Discover

Identify current AI use, shadow AI exposure, sensitive information, business objectives, risks, and priority use cases.

02

Design

Determine the appropriate local and cloud architecture, approved AI services, security controls, access policy, and governance requirements.

03

Deploy

Configure the Managed AI environment, user access, data-protection controls, approved integrations, and knowledge sources.

04

Pilot

Begin with a controlled group and defined use cases. Validate performance, data protection, and governance before broader rollout.

05

Expand

Add departments, knowledge sources, approved integrations, and capabilities based on business priorities and operational readiness.

06

Manage

Edge Secure maintains and supports the environment as an ongoing managed service: access changes, knowledge updates, policy adjustments, monitoring, and support.

Get Started

Is Your Business Ready for Managed AI?

The AI Readiness Assessment helps evaluate your current AI exposure, sensitive information considerations, access controls, governance posture, and deployment options. Use the tool to start, then schedule a conversation with our team.

Deployment Options

Choose the Right Starting Point

Edge Secure offers three deployment configurations. Each is a managed service, not a product you operate alone. Select an option to see details.

Managed Private AI

AI processing runs on infrastructure in your environment. Queries are processed locally for appropriate workloads. Approved cloud AI services can be accessed through data-protection controls when additional capability is needed. Organizational access and routing policies are managed centrally; external processing remains subject to the selected provider terms and configured logging capabilities.

Best for

Organizations handling sensitive client, financial, patient, or regulated information. Organizations that want company-controlled AI accounts rather than personal employee accounts.

What this option includes

  • Local AI processing for appropriate workloads
  • Sensitive data protection before approved cloud AI processing
  • Organization-controlled user access and permissions
  • Approved company knowledge integration
  • Usage logging and governance visibility
  • Employee onboarding and offboarding managed centrally

Deployment options and available features are finalized during the readiness assessment based on organizational requirements. Contact Edge Secure for current availability and pricing.

Why Edge Secure

AI Managed by a Cybersecurity Company

Many AI consultants focus on what AI can do. Edge Secure begins with two questions simultaneously: what can AI do for the business, and how do we control the security and data risks it creates?

Security-first approach

Managed AI is built on the same security foundations as our IT and cybersecurity services: identity management, endpoint protection, monitoring, and access controls.

One accountable partner

AI becomes part of the managed technology environment, not a separate uncoordinated product with its own vendor relationship.

Data protection from day one

Sensitive data controls are not an afterthought. They are part of the deployment architecture from the initial design.

Honest limitations

Edge Secure is direct about what AI can and cannot do, what risks remain, and where human review is required.

No single-cloud dependency

Managed AI supports multiple approved cloud AI services. The organization is not locked to one provider.

Managed ongoing, not sold once

The environment is maintained, updated, and supported as a managed service, not handed over and forgotten.

For Technical Teams: Architecture and Implementation Details

Local AI Inference

AI model inference runs on hardware in the client environment. Supported configurations use industry-standard inference runtimes. Model selection is based on hardware capability and business requirements.

Approved Cloud AI Interoperability

Managed AI can route approved requests to supported cloud AI providers through standard API integrations. Provider selection is configurable. Clients are not locked to a single cloud provider.

Request Routing and Policy Engine

Configurable routing policies determine whether a given request is processed locally or forwarded to an approved external service. Routing can be based on user role, request type, data classification, or department.

Retrieval-Augmented Generation (RAG)

Company knowledge is made available through retrieval-augmented generation (RAG). Approved sources are indexed and retrieved based on configured permissions, not used to retrain the model. Retrieved context can improve relevance but does not guarantee accurate answers.

Data Protection Pipeline

Sensitive data detection and protection runs before external processing. Supported categories include PII, financial identifiers, account numbers, and custom-defined patterns. Detection accuracy depends on input format and configuration.

Identity and Access

User access integrates with existing identity infrastructure where supported. Role-based access controls define which AI capabilities and knowledge sources are available to each user or department.

Logging and Audit

Request and response logging, security event logging, and administrative change logging are configurable. Log retention, storage, and access are managed according to organizational requirements.

Deployment Options

Supported infrastructure options include on-premises appliances, private cloud environments, and hybrid configurations depending on organizational requirements and approved deployment architecture.

AI Agents and Workflow Integration

Specialized AI assistants can be configured for specific departments or workflows. Agents can integrate with approved business systems through supported API connections. Scope and capabilities are defined per deployment.

Common Questions

Managed AI: Frequently Asked Questions

Next Step

Bring AI Into Your Business Without Losing Control

Whether employees are already using AI or your organization is just beginning to evaluate it, Edge Secure can help determine where AI can create value, what information needs protection, and what deployment model makes sense for your environment.

Scope and scheduling confirmed after inquiry. No jargon. Honest assessment of your current AI exposure and the options that make sense.

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