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Service Architecture

Intelligent Defense,
Every Layer

From Managed AI to enterprise cybersecurity, our services are engineered to protect, optimize, and future-proof your business.

Managed AI

MANAGED AI

Managed AI

Managed AI helps teams retrieve approved knowledge and automate selected workflows. Private, approved cloud, or hybrid deployment is chosen for the data and use case. Outputs can be inaccurate and require appropriate human review.

AI workflow assessment
Intelligent Automation
AI-Powered Monitoring
Business Pattern Analysis
Anomaly Detection
Human-reviewed workflow design
Cybersecurity (MSSP)

CYBERSECURITY (MSSP)

Cybersecurity (MSSP)

Managed security operations can include 24/7 monitoring, endpoint protection, security analytics, identity controls, and Zero Trust-aligned architecture based on the client environment and service scope.

EDR/XDR Endpoint Protection
Managed SIEM & SOC
Zero Trust Architecture
SASE Integration
Vulnerability Management
Incident Response Planning
Managed IT Services

MANAGED IT SERVICES

Managed IT Services

Proactive monitoring and management across supported endpoints, cloud services, networks, and infrastructure, with responsive support and a 30-minute response commitment under applicable managed service agreements.

24/7/365 Monitoring for Covered Systems
Cloud & SaaS Management
Server & Network Management
Patch Management
Backup & Disaster Recovery
Unlimited Remote Support for Covered Systems
GRC & Compliance

GRC & COMPLIANCE

GRC & Compliance

Compliance-readiness and vCISO services help translate framework requirements into technical controls, documentation, evidence, and remediation plans. Formal compliance or certification determinations remain with the appropriate independent authority.

HIPAA Technical Safeguards Readiness
PCI DSS / SOC 2 / FTC Safeguards
Risk Assessments
vCISO Advisory
Policy Development
Security Audits
Backup & Business Continuity

Managed Backup · Restore Testing · Recovery Planning

Backup that's actually tested. Recovery that works when it matters.

Most businesses have backup jobs running. Fewer have backup jobs that are monitored, tested, or documented as recoverable. Edge Secure manages the full cycle: oversight, failure remediation, regular restore validation, Microsoft 365 backup, offsite and immutable copies, RPO/RTO planning, and ransomware recovery preparation.

See Full Backup Details

What's covered

Backup job monitoring and failure alerting
Regular restore testing, actual recovery validation
Microsoft 365: Exchange, SharePoint, OneDrive, Teams
Offsite and immutable copies for ransomware protection
RPO and RTO planning and documentation
Ransomware recovery pathway documentation
Network device configuration backup
SaaS application data coverage where technically accessible
Infrastructure & Cloud

Network · Servers · Microsoft 365 · Hardware

The systems your business runs on, managed proactively.

Network, Wi-Fi, servers, Microsoft 365, cloud platforms, hardware lifecycle, and vendor coordination, managed as a unified environment. Available as project-based work (new office, server migration, M365 setup) or ongoing managed infrastructure with proactive monitoring and documented configuration.

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What's managed

Firewall, switches, and Wi-Fi management
Physical and virtual server administration
Microsoft 365 tenant and Exchange administration
Azure and cloud platform management
Hardware lifecycle planning and procurement coordination
ISP and technology vendor coordination
Network and asset documentation
Security-integrated VLAN segmentation and access controls

Project-Based Service

Also Available

Security Camera Installation

Ubiquiti · UniFi Protect · Self-Managed

Physical security that ties into your network

Edge Secure installs Ubiquiti UniFi Protect cameras (indoors, outdoors, or across multiple locations) and integrates them directly into your managed network. Cameras are placed on a dedicated VLAN, footage is recorded locally, and motion alerts go directly to your phone.

The standard UniFi Protect design records footage to customer-controlled local hardware and does not require a third-party cloud recording subscription. Remote/mobile access may still use vendor-supported services and network connectivity as configured. You own the installed hardware and control system access.

See Full Installation Details

What's included in installation

Site survey and camera placement planning
Ubiquiti UniFi Protect cameras, model specified per environment
NVR or Cloud Key, local recording, sized to retention requirements
Dedicated camera VLAN with firewall isolation
UniFi Protect app configured with motion zones and alert rules
User account setup and working walkthrough before handover

Engagement

Project-based installation: Fixed-price quote after site survey. No ongoing commitment required.
Add-on to managed IT: Ongoing support: updates, changes, additions covered under a managed IT agreement.
Bundled with network or infrastructure project: Camera installation can be included in a broader network buildout or office setup.

Service Plans

Scalable Protection

Quotes depend on users and devices, locations, services in scope, security and backup requirements, and environment complexity. Projects, equipment, licenses, cloud and other third-party fees are quoted separately.

Pay-As-You-Go

On-demand support for growing businesses

Best for: Businesses seeking help with individual IT issues.

Coverage & terms: Hourly support only; monitoring and patching require a separate recurring agreement.

  • On-demand IT support (billed hourly)
Get Started
MANAGED IT + SECURITY

Full Managed IT & Cybersecurity

Managed protection with scoped monthly pricing

Best for: Businesses wanting ongoing IT support and security for covered systems.

Coverage & terms: Monthly pricing is scoped to the environment. Unlimited remote support applies only to covered systems; projects, equipment, licenses and third-party fees are quoted separately.

  • 24/7 proactive monitoring
  • Unlimited remote support for covered systems
  • EDR/XDR endpoint protection
  • Email security & phishing protection
  • Employee Cybersecurity Training
  • Monthly reporting within agreed scope
Get Started

Advanced Cybersecurity

Enterprise-grade for sensitive environments

Best for: Businesses needing additional security oversight and incident preparation.

Coverage & terms: Managed IT and advanced controls are defined in the agreement. Readiness and vCISO advisory do not provide certification or a guarantee of compliance.

  • Managed IT within agreed scope, plus:
  • Zero Trust security model
  • SASE integration
  • Managed SIEM & log correlation
  • vCISO advisory services
  • Incident response & tabletop exercises
Get Started

Managed AI

Knowledge retrieval and workflow assistance

Best for: Teams seeking governed document retrieval or workflow assistance.

Coverage & terms: Deployment, approved data sources, integrations and support are scoped to the AI engagement. Human review remains necessary; this is not an automatic upgrade to full managed IT.

  • Private AI deployment (on-prem or private cloud)
  • Approved-document retrieval (RAG), not model training
  • Intelligent workflow automation
  • Human review and output evaluation
  • Deployment aligned with documented data policy
  • Ongoing model optimization & support
Get Started

Included services and support coverage are defined in your agreement, along with commitment, renewal, and termination terms. Get Started sends an inquiry, not an order or confirmed appointment; scope, availability and scheduling are confirmed after follow-up.

Need a custom plan? Let's talk →

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