Skip to main content
Edge SecureSECURE IT · PRIVATE AI · FASTER BUSINESS
Managed Backup · Restore Testing · Business Continuity Planning

Backup that's actually tested.Recovery planned around your business.

A running backup job is only the start. Monitoring and restore testing establish whether the recovery process works for the systems that matter. Edge Secure manages the full cycle: backup oversight, failure remediation, regular restore validation, offsite and immutable copies, and a documented recovery plan before you need it.

Backup monitoring and failure alertsRegular restore testingMicrosoft 365 backupImmutable and offsite copiesRPO and RTO planningRansomware recovery preparation

A backup job running is not the same as a backup that works.

A backup can run every night, appear successful, and still prove unrecoverable when the business needs it. Backup jobs complete. Backup files corrupt. Snapshots reference deleted volumes. Retention windows expire before anyone noticed a problem.

✗Extended data loss can interrupt revenue, customer service, and day-to-day operations
✗Ransomware operators may target accessible backup copies as well as production data
✗Microsoft 365 retention and optional backup services need a deliberate recovery plan
✗Untested backups fail at the worst possible moment, during an actual emergency

Coverage

Systems and data covered

Backup scope is defined during onboarding based on your environment. Coverage typically includes the following, with specific scope depending on the systems in your environment and the service agreement.

Servers and on-premises systems

Physical and virtual servers, file servers, application servers, and on-premises databases, full system and bare-metal backup where applicable.

Microsoft 365: email, SharePoint, OneDrive

Define recovery coverage for Exchange Online, SharePoint, OneDrive, and supported Teams content. Compare native Microsoft 365 Backup and third-party options against retention, restore, and separation requirements.

Cloud-hosted workloads

Azure VMs, cloud-based databases, and hosted applications included where technically accessible and within scope.

Workstations and endpoints

Critical endpoint data (documents, configurations, and local application data) backed up according to the recovery requirements of your business.

SaaS application data

Third-party SaaS platforms vary in what backup they provide natively. We identify gaps and implement coverage where the application permits it.

Network device configurations

Firewall rules, switch configurations, and access point settings, so a hardware failure doesn't require rebuilding configuration from memory.

Ongoing Management

What Edge Secure does every day

Backup management is not a set-it-and-forget-it task. These are the ongoing activities Edge Secure performs as part of managed backup oversight.

Backup job monitoring

Every backup job is monitored. Failures, warnings, and missed jobs generate alerts, not monthly reports you find during a crisis.

Storage capacity monitoring

Backup storage utilization is tracked. Capacity issues are addressed before they cause backup failures or data loss.

Failure investigation and remediation

When a backup fails, we investigate why and remediate, not just re-run the job and hope it works next time.

Retention policy enforcement

Retention schedules are set, documented, and enforced. You know how far back you can restore and from how many recovery points.

Regular restore testing

Backup validation by test restore. Not just checking that a job completed, but confirming that the data can actually be recovered.

Documentation maintenance

Backup scope, schedules, retention, recovery procedures, and vendor access are documented and kept current.

Microsoft 365 Backup

Microsoft 365 recovery needs a defined backup strategy

Service availability, retention, and backup solve different problems. Microsoft 365 includes recovery features and offers native Microsoft 365 Backup; neither should be assumed to cover every workload or retention requirement without configuration.

Recovery options depend on workload, version history, retention policies, holds, and configured backup coverage. Confirm what can be restored, to which point in time, and within what window before an incident.

Edge Secure scopes and manages Microsoft 365 backup around your recovery requirements. Third-party options can provide separate storage and retention; native Microsoft 365 Backup is another option for supported workloads. Product selection, Teams coverage, retention, and restore limits are documented in the agreement.

Exchange Online (email)

Mailboxes, calendar, contacts backed up independently, recoverable even after account deletion or item purge.

SharePoint Online

Document libraries and site content captured outside of Microsoft's version history limits.

OneDrive for Business

User files backed up to prevent permanent loss from accidental deletion or ransomware propagation.

Microsoft Teams

Teams chats and associated SharePoint content included in backup scope where technically accessible.

Recovery Planning

RPO and RTO: defined before you need them

Recovery Point Objective (RPO)

How much data can you afford to lose? An RPO of 4 hours sets a target of no more than 4 hours of lost data. Backup frequency, job completion, replication, and usable recovery points must support that target; measured loss can differ.

Recovery Time Objective (RTO)

How quickly do your systems need to be back online? An RTO of 8 hours means the business can tolerate up to 8 hours of downtime during a recovery event. RTO determines the recovery method and significantly affects cost. Restore performance and cost depend on data volume, infrastructure, connectivity, and recovery method; test representative scenarios.

Why both matter together

RPO tells you how often to back up. RTO tells you how fast you need to recover. Edge Secure documents both for your environment and configures and tests backup technology against them. Actual recovery can differ from these objectives. These targets are reviewed periodically as your business changes.

Offsite and Immutable Copies

The 3-2-1 rule and why immutability matters

The 3-2-1 backup rule: keep three copies of your data, on two different media types, with one copy offsite. The offsite copy exists because a fire, flood, or ransomware attack that destroys your primary site can also destroy local backup devices on the same network.

Immutable storage can prevent alteration or deletion during an enforced retention period. Validate the product, lock mode, privileged override behavior, and retention settings rather than treating the label as a guarantee. Separate credentials and tested recovery copies remain important.

Object storage with object lock (WORM) enabled
Offsite physical appliances with hardware-level immutability
Air-gapped backup copies where required
Geographically separate from primary systems

Ransomware Preparation

A documented recovery path, before you need it

Ransomware is no longer an edge case for SMBs. The architecture and documentation decisions made before an attack determine whether recovery is measured in hours or months.

Backup architecture review

We review isolated backup locations, credentials, and access paths to reduce the chance that a production compromise can also destroy recovery copies.

Immutable copy verification

Where immutable backups are in place, we confirm they are genuinely write-protected and test access under simulated failure conditions.

Recovery sequence documentation

The order in which systems are restored matters. We document the recovery sequence so the right systems come back first during an actual incident.

Recovery time validation

Estimated recovery times are tested against actual restore performance, not theoretical estimates. If the process takes longer than the RTO, we address the gap.

Isolation procedures

How to isolate an infected system from the network during an active attack is documented and reviewed with relevant staff before an incident occurs.

Vendor and access documentation

Backup vendor contacts, portal credentials, and license information are documented and accessible during a recovery event, when the primary system storing that information may be offline.

What You Receive

Deliverables under managed backup and continuity

Defined backup scope

Written documentation of what is backed up, on what schedule, and with what retention.

Ongoing monitoring and alerting

Backup jobs monitored daily. Failures generate alerts, not monthly reports.

Periodic restore testing

Regular test restores documented and shared, confirming recoverability, not just job completion.

Microsoft 365 backup coverage

Backup of agreed Exchange, SharePoint, OneDrive, and supported Teams content on a defined schedule.

Offsite and immutable copies

Backup copies outside the primary network, with immutability where required by scope.

Documented RPO and RTO targets

Business-defined recovery objectives documented and technically validated.

Recovery sequence documentation

Written recovery procedure for major failure scenarios, available offline during an incident.

Ransomware recovery pathway

Backup architecture reviewed and documented specifically against ransomware attack scenarios.

Available components depend on the selected service scope and agreement. No backup architecture eliminates all data loss risk. RPO and RTO targets are business decisions implemented technically.

Client Responsibilities

What remains with the client organization

RPO and RTO decisions

How much data loss and how much downtime is acceptable is a business decision. Edge Secure implements the technical configuration to meet those targets.

Defining backup scope

Which systems and data are included in backup scope is a business decision. Edge Secure implements and monitors what is authorized.

Responding to backup failure alerts

When a backup failure alert is escalated, client participation may be required to resolve access, credential, or configuration issues.

Recovery decision authority

During a recovery event, decisions about which systems to restore first, whether to restore or rebuild, and trade-offs between speed and data integrity remain with business leadership.

Staff awareness and procedures

Employees need to know what to do during an incident: whom to call, what not to touch, how to report signs of compromise. This requires organizational communication, not just technical preparation.

Engagement Options

How backup and continuity is delivered

Included in Managed IT

Backup and continuity management is included as a component of a full managed IT agreement. The most comprehensive option, with backup managed alongside monitoring, patching, and support.

Standalone managed backup

Backup oversight, monitoring, testing, and continuity planning managed independently for businesses that handle other IT functions internally.

One-time continuity review

A single engagement to assess existing backup coverage, identify gaps, document RPO/RTO targets, and produce a recovery plan, without ongoing managed services.

Often paired with

Managed IT Services

Full IT management including backup as part of a single agreement

Cybersecurity · MSSP

Security monitoring and response to help limit ransomware impact

Infrastructure & Cloud

Server and network infrastructure that backup depends on

Common Questions

Backup & Business Continuity: FAQ

Free Decision Tools

Backup Readiness Assessment

Evaluate your current backup coverage, redundancy, testing frequency, and recovery documentation.

Downtime Cost Calculator

Estimate the labor, revenue, and recovery cost of an IT outage for your business.

Get Started

Request a Backup and Recovery Review

Ask about your backup coverage and recovery priorities. Any restore testing, Microsoft 365 gap analysis or documented recovery plan requires an agreed scope. Scheduling is confirmed after inquiry. No obligation.

Request a Backup and Recovery ReviewTry the Free Assessment First

Southern California · Inland Empire and surrounding areas · No obligation

Edge Secure / Privacy

Your privacy, simply.

We’d like to use Google Analytics to improve this site and understand what leads to an inquiry. Optional analytics measures page views, referrers, tool starts and completions, contact-button clicks, and accepted inquiries—not your form answers. No advertising tracking.

Your local tool history still works either way. Change or withdraw your choice anytime in Privacy settings. Closing changes nothing.